Cancellation & Refund Policy

Here’s a revised Cancellation/Refund Policy page for your SkillCare.info website (adapted from your Great Electronics version):

Cancellation & Refund Policy
Last updated on 07-01-2025 | 21:01:28

At SkillCare, we are committed to ensuring a smooth and satisfactory experience for our students and customers. Our cancellation and refund policies are designed to be transparent, fair, and aligned with the nature of digital education services.

Cancellation Policy:

  • Cancellations will be considered only if the request is made within 2 hours of payment and before the course access has been granted or kit dispatched (if applicable).

  • Once access to the course materials is provided or kit is shipped, no cancellation will be entertained.

Refund Policy:

  • Digital Products (courses, webinars, downloads): Once purchased and accessed, digital products are non-refundable. However, in case of any technical issues or non-delivery, please reach out within 48 hours.

  • Beginner Kits / Physical Products: If a physical kit is received in damaged or defective condition, notify us within 7 days of delivery with clear photos/video proof for verification.

  • If you feel that the product/course received is not as described, please bring it to our attention within 7 days. Our team will review your concern and take appropriate action.

Refund Processing:

  • If a refund is approved (for eligible physical product or service-related issues), the amount will be processed within 3–5 business days to your original mode of payment.

No Refunds for:

  • Change of mind after accessing content.

  • Incomplete use or non-participation in the course/workshop.

  • Delay in attendance or missed sessions.